Privacy notice

How we handle personal data for enquiries and engagements.

Data controller

BrookCore Content Ltd (“we”, “us”) is the data controller for personal data collected via content-brookcore.click and related enquiry channels. Contact: hello@content-brookcore.click, Office 7, 76 Placeholder Street, London ZZ1 1AK, +44 20 0000 3070.

Data we collect

  • Identity and contact details you submit (name, email, phone if provided)
  • Message content, product URLs, and package preferences from the contact form
  • Technical logs such as IP address and browser type when required for security
  • Cookie identifiers as described in our cookies policy

Purposes and lawful bases

  • Responding to briefing requests — legitimate interests / steps prior to contract
  • Delivering contracted reporting work — performance of a contract
  • Improving site reliability and understanding aggregate traffic — legitimate interests, with consent where required for non-essential cookies
  • Meeting legal obligations such as accounting retention

Retention

Enquiry records are kept for up to 24 months after the last meaningful contact unless a longer period is required for an active contract or legal claim. Contract and invoice records are retained for seven years. Cookie lifetimes are listed on the cookies page.

Your rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability, and objection to certain processing. You may withdraw cookie consent at any time. You also have the right to complain to the Information Commissioner’s Office (ICO).

International transfers

We primarily store data in the United Kingdom and European Economic Area. If a supplier processes data outside these regions, we use appropriate safeguards such as the UK International Data Transfer Agreement or equivalent clauses.

Sharing

We share personal data with hosting and email providers who process it on our instructions, and with professional advisers when required. We do not sell personal data.

Updates

We may revise this notice; the current version is always published on this page.